These terms govern your access to and use of the AiR platform and services. By using AiR, you agree to be bound by them.
These Terms of Service ("Terms") constitute a legally binding agreement between you (or the entity you represent, "Customer," "you") and Duo Marketing Group ("AiR," "we," "us") governing your access to and use of the AiR platform, website, and related services (collectively, the "Services").
By creating an account, clicking "I Agree," or otherwise using the Services, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. If you are using AiR on behalf of a company or organization, you represent that you have authority to bind that entity.
If you do not agree to these Terms, do not use the Services.
AiR provides an AI visibility intelligence platform that allows businesses to monitor how their brand and competitors appear in AI-powered search and recommendation systems. Features may include real-time ranking dashboards, competitor analysis, and improvement recommendations.
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time. We will provide reasonable notice of material changes when feasible. AiR is not responsible for any losses resulting from such modifications.
You must register for an account to use most features of the Services. You agree to provide accurate, current, and complete information and to keep it updated.
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at (435) 755-0595 if you suspect unauthorized access. We are not liable for losses resulting from unauthorized use due to your failure to safeguard your credentials.
You must be at least 18 years old and legally capable of entering into a binding contract to use the Services. Accounts are not transferable without our prior written consent.
AiR offers subscription plans as described on our Pricing page. Fees are billed in advance on a monthly or annual basis depending on your selected plan. All fees are in US Dollars unless otherwise stated.
Subscriptions auto-renew at the end of each billing period unless cancelled before the renewal date. We will send a reminder email 7 days before annual renewals.
We may change our pricing with 30 days' notice. Continued use after the price change takes effect constitutes acceptance of the new pricing.
You are responsible for all applicable taxes, levies, or duties. If we are required to collect tax, it will be added to your invoice.
You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not:
We reserve the right to suspend or terminate accounts that violate this policy without notice or refund.
All software, algorithms, designs, branding, content, and technology comprising the Services are owned by AiR or our licensors and are protected by intellectual property laws. Nothing in these Terms grants you any ownership rights in the Services.
Subject to your compliance with these Terms and timely payment of fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services during your subscription term for your internal business purposes.
If you submit feedback, suggestions, or ideas about the Services, you grant us a perpetual, worldwide, royalty-free license to use such feedback without obligation or compensation to you.
You retain ownership of all brand data, competitor URLs, and other information you input into the platform ("Customer Data"). By submitting Customer Data, you grant AiR a limited license to process and use it solely to provide and improve the Services for you.
We do not share your Customer Data with other AiR customers or use it to train AI models without your explicit consent.
You are responsible for ensuring you have all necessary rights and permissions for the data you submit to AiR. Upon termination, you may request export of your data within 30 days before it is deleted.
Each party may have access to the other's confidential information. "Confidential Information" means any non-public information disclosed that is designated as confidential or that reasonably should be understood to be confidential given the nature of the disclosure.
Each party agrees to: (a) hold the other's Confidential Information in strict confidence; (b) not disclose it to third parties without prior written consent; and (c) use it only as necessary to fulfill obligations under these Terms. Confidentiality obligations do not apply to information that becomes publicly available, is independently developed, or must be disclosed by law.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
AiR does not warrant that: (a) the Services will be uninterrupted, error-free, or secure; (b) AI ranking data is perfectly accurate or complete; (c) results achieved by following our recommendations are guaranteed. AI search platforms change frequently and AiR's data reflects our best analysis at the time of generation.
You rely on any AI visibility data, rankings, or recommendations at your own risk.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AIR, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR USE OF THE SERVICES.
AIR'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) THE FEES PAID BY YOU IN THE THREE (3) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).
Some jurisdictions do not allow exclusion of certain warranties or limitation of liability, so some of the above may not apply to you.
You agree to indemnify, defend, and hold harmless AiR and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any Customer Data you submit to the platform.
You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of the current billing period; you retain access until then.
We may suspend or terminate your account immediately if you: (a) breach these Terms; (b) fail to pay fees when due; (c) engage in fraudulent or illegal activity. We will provide notice where reasonably practicable.
Upon termination, your license to use the Services ends immediately. Sections 6 (IP), 7 (Your Data — deletion timeline), 8 (Confidentiality), 9 (Disclaimers), 10 (Liability), 11 (Indemnification), and 13 (Governing Law) survive termination.
These Terms are governed by the laws of the State of Utah, United States, without regard to its conflict-of-law provisions. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Cache County, Utah, and you consent to personal jurisdiction there.
We may update these Terms from time to time. We will notify you of material changes by email and/or by posting a notice on our website at least 14 days before they take effect. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms.
For questions about these Terms, contact us at: